4
1
1
40 m2
Anna-Maria
Reviewed On: 14.09.2024
Die Wohnung war geräumig und gemütlich für unseren Aufenthalt in Ordnung und die Promenade war gut erreichbar. Einzig die Matratzen waren ziemlich weich und die Dusche etwas gewöhnungsbedürftig.Response:
Liebe Anna Maria, Vielen Dank für Ihre Rückmeldung zu Ihrem Aufenthalt in der Valentina Home. Es freut uns zu hören, dass Sie die Wohnung als geräumig und gemütlich empfunden haben und die gute Erreichbarkeit der Promenade schätzen. Bezüglich der Matratze möchten wir darauf hinweisen, dass sie eine mittlere Härte hat, was für die meisten unserer Gäste eine gute Balance bietet. Wir verstehen jedoch, dass die Wahrnehmung von Härte sehr individuell ist – während manche Gäste eine weichere Matratze bevorzugen, empfinden andere sie als zu fest. Es tut uns leid, wenn dies nicht optimal für Sie war, und wir hoffen, dass Sie dennoch einen angenehmen Aufenthalt hatten. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen! Herzliche Grüße, Happy.Rentals Team
Adamantia
Reviewed On: 11.09.2024
Very nicely appointed room, with attention to the details. The communication with the service team was excellent, they were friendly and very helpfull. A very friendly touch was the gift of the owner with nuts and chocolates. The location was 5 -7 Minutes on foot to the congress center which makes it ideal for professionals visiting.
Dear Adamantia, Thank you for your wonderful review! We’re delighted to hear that you enjoyed the thoughtfully appointed room and appreciated the friendly service from our team. It’s great to know that the location was convenient for your needs. We’re glad you liked the thoughtful gift from the owner. Your feedback means a lot to us! Warm regards, Happy.Rentals Team
Mitzi
Reviewed On: 23.06.2024
This apartment was exactly as shown in the photos. It was very clean, quiet, well-equiped, and very close to everything - the lake, the University of Swiss Italia, and the city center. Both the owner and the Happy Rentals team were very welcoming and helpful. We very much enjoyed our stay in Lugano.
Dear Mitzi, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay at Valentina Home and found it to be clean, quiet, and conveniently located. It's great to know that our team and the owner made your experience welcoming and helpful. We appreciate your kind words and hope to welcome you back to Lugano in the future! Warm regards, Happy.Rentals Team
Marcella
Reviewed On: 14.06.2024
Ho soggiornato in questo appartamento per due notti, in tre persone.
Appartamento pulitissimo, pochi passi dal lago e dal centro.
Accogliente e curato.
Il miglior ricordo è Paolo. Persona dolcissima che ci ha accolte con cioccolata e noccioline, in camera c’era anche una bottiglia di vino con l’augurio di un buon soggiorno. Si è preoccupato di suggerirci delle attività da fare e delle location per cenare.
Il giorno della partenza ci ha permesso di lasciare l’auto e di sfruttare l’appartamento oltre l’orario di check-out.
Avrà scelto di lavorare nel mondo dell’ospitalità ma quello che fa lo fa con passione e naturalezza. Grazie.
Alla prossima ☺️
Sonia
Reviewed On: 26.04.2024
L'appartamento accogliente, caldo e pulito. Il posto auto. La vicinanza al centro città.
Gentile Sonia, è un piacere leggere la Sua recente recensione, per quale La ringraziamo di cuore! Vi aspetteremo nuovamente Cordiali saluti Happy Rentals Team
Paul
Reviewed On: 02.11.2023
It was perfect. The flat had everything I needed. I was particularly impressed to reach home after shopping, realising I had forgotten to buy some gear to wash the dishes, to find that you had a small package with dish wash and a scrubber. The size was ideal and it was all clean and well prepared. Only suggestion is a new mattress. There was quite a dip in the side closest to the door. I will be back
Felipe
Reviewed On: 04.10.2023
L’abitazione era buonissima, pulita, accogliente e ben posizionata nella città. Raccomando.
Marianne
Reviewed On: 14.08.2023
gemütliche Wohnung nahe von see und Stadt
Barbara
Reviewed On: 01.08.2023
The apartment location was great. Easy to access the old town and the lake.
The sleeping arrangements were convenient for our family of four.
The only slightly negative part was the shower. Strangely high tub, and very low water pressure.
Anonymous
Reviewed On: 14.10.2023
Grazioso appartamento, molto pulito e in zona tranquilla. A piedi si raggiunge facilmente il lungolago e il centro città. Staff pronto ad accogliere ogni nostra esigenza. Torneremo
Magdalena
Reviewed On: 21.09.2024
Heinz
Reviewed On: 05.09.2024
Caroline
Reviewed On: 02.09.2024
Judith
Reviewed On: 31.07.2024
Julien
Reviewed On: 24.05.2024
Arindam
Reviewed On: 18.05.2024
Elena
Reviewed On: 30.03.2024
Sibylle
Reviewed On: 15.03.2024
Dominik
Reviewed On: 25.03.2024
Davide
Reviewed On: 02.02.2024
Rachel
Reviewed On: 17.09.2023
ronen
Reviewed On: 13.07.2023
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